What is different about curbside during COVID?

We are offering curbside pickup currently but there are differences:

We cannot accept returns via curbside. We cannot hand you your items. You might not be able to use the curbside parking space, but any parking spot on Church St. is ok.

*Curbside exchanges will now consist of your holds in a bag labelled with your last name. A staff member will put the bag on the cart near the library’s entrance on Church St. If you have mobility issues, please let us know and we will deliver your holds to your vehicle. If you are in quarantine, please send another person to pick up your holds. We will check them out to a family member or friend for you.

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1. What is different about curbside during COVID?
2. Can I use this to pick up my family member's holds?
3. Are there any items that I cannot pick up using this service?
4. Can I pick up my book club kit?